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Windows 2003 Error 404 - The page cannot be found

The following error occurs after installing HelpConsole on Windows Server 2003 and attempting to run it.




This error indicates that either the ‘ASP.NET version 2.0’ web service extension is disabled or the IIS component ‘ASP.NET’ is not installed

Installing ASP.NET

  • To install ASP.NET goto Start>Control Panel>Add or Remove Programs
  • Click Add/Remove Windows Components
  • Highlight Application Server and click Details
  • Check ASP.NET
  • Click OK
  • Click next and let system install items
  • Click finish




Enable ASP.NET
  • To enable ASP .Net you need to goto Start>Administrative Tools>Internet Information Services (IIS) Manager
  • Select Web Service Extensions
  • Highlight ASP .net v2.0
  • Click on the allow button

 

If the error still occurs, you may need to restart the server.



APPLIES TO
- HelpConsole 2008




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Article ID:
404_the_page_ould_not_be_found
Views: 2109
Created By: admin
Modified By: admin
Created Date: 5/1/2013 3:16 PM
Last Modified: 5/1/2013 3:16 PM
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