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Applying a HelpConsole 2012 Service Pack

You can determine what service pack is currently installed by running HelpConsole. The service pack will be displayed under the HelpConsole 2012 logo at the top left of the screen. You can also check this on the 'Tools > About' screen.

Install the Service Pack:

Follow the instructions below to install the latest service pack for HelpConsole 2012:

1. Download the latest version of HelpConsole 2012 from here: http://www.extremeease.com/download/helpconsole2012setup.exe 
2. Rename the existing HelpConsole folder "c:\program files\helpconsole 2012" to "c:\program files\helpconsole 2012 (old)"
3. Install helpconsole 2012 to the default folder.
4. Enter your activation key. This should have been emailed to you when you purchased the software.
5. Copy any active project folders from "c:\program files\helpconsole 2012 (old)" 


Applies To

            HelpConsole 2012




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Article ID:
applying_a_helpconsole_2012_service_pack1
Views: 1709
Created By: admin
Modified By: admin
Created Date: 5/1/2013 3:15 PM
Last Modified: 5/1/2013 3:15 PM
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