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Blank screen when running HelpConsole

Symptoms:

1. You see a blank screen when running HelpConsole. 

or 

2. you see the following error:
The XML page cannot be displayed 
Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.

A name was started with an invalid character. Error processing resource 'http://your-314645a2d8/HelpConsole2008/_engine/def...
<%@ Page Language="vb" AutoEventWireup="false" CodeBehind="Default.aspx.vb" Inherits="HelpConsole2008._Default1" validate...



Cause:
This indicates that the IIS web server is not regonizing the .ASPX pages as server pages. The most common cause for this is that IIS has been installed after the .NET Framework was installed. This causes the .aspx extension to become unassociated with the .Net Framework.


Solution:

There is a utility, shipped with the .NET Framework that can reconfigure .NET Framework for IIS. The utility is aspnet_regiis.exe, it is located under %WindowsDir%\Microsoft.NET\Framework\vx.y.zzzz\ and you should call it with the -i parameter: aspnet_regiis.exe -i

Example: 
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i

For more information about the aspnet_regiis utility: http://msdn2.microsoft.com/en-us/library/k6h9cz8h(VS.80).aspx


APPLIES TO

- HelpConsole 2008



 Anonymous said:
how do i add the -i. I get a message saying i can not edit the name as it is a microsoft file and i need permission
9/23/2014 3:06:48 PM

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Article ID:
blank_screen_when_running_helpconsole
Views: 1376
Created By: admin
Modified By: admin
Created Date: 5/1/2013 3:16 PM
Last Modified: 5/1/2013 3:16 PM
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